Contact Us

Q: Questions about Helmet shields

Do you offer fully custom helmet shields?Yes. Click here to start with the full custom shield option.Did you look at the standard options?We have a number of standard options on the site that do not require contacting us first. View the Custom Helmet Shields collection.What size helmet shield do I need?We have a guide to help you choose the right size. Read the size guide.

Q: Do you offer wholesale or bulk discounts?

Yes.For wholesale, visit our Wholesale page.For bulk pricing and combo discounts, visit Bulk Discounts.

Q: Need to order more Hats than we have instock?

We do offer special orders for hats.If ordering 24+ hats, there is no additional charge for this.If ordering less than 24 hats, there is a $30.00 special order charge.To speed up the process, complete the customization on the site as you want it. Before adding it to the cart, download or screenshot the design and send it through the form below. Include the hat style, color, and total quantity you need.

Got a question or need a hand with your order? We’re here to help. For order support, wholesale questions, or a general question, use the resources and form below. Department setup requests should use the dedicated Add Your Fire Department page.

Before You Fill Out the Form, Check Our Most Common Questions

Questions about Helmet shields +

Do you offer fully custom helmet shields?

Yes. Click here to start with the full custom shield option.

Did you look at the standard options?

We have a number of standard options on the site that do not require contacting us first. View the Custom Helmet Shields collection.

What size helmet shield do I need?

We have a guide to help you choose the right size. Read the size guide.

Order Status and shipping +

Production and shipping estimates are shown on the product page when you order and may also appear in your order details or confirmation email. These timeframes are estimates, not guarantees.

Use the Order Status page below to check the current production status and estimated shipping window before contacting us.

For dropship and most non-custom items, allow 3–5 business days to ship unless the product page says otherwise.

Do you offer wholesale or bulk discounts? +

Yes.

For wholesale, visit our Wholesale page.

For bulk pricing and combo discounts, visit Bulk Discounts.

Can I order the same design again? +

If you saved the design while customizing, start the customization again and open My Saved Designs to load it, reorder it, or make edits.

If you did not save it, you can contact us, but older design files may not remain available.

Do you make Shopify websites or help with branding? +

Little River Customs offers Shopify website creation, redesign, and site audits. Learn more on the Shopify website services page.

Need to order more Hats than we have instock? +

We do offer special orders for hats.

If ordering 24+ hats, there is no additional charge for this.
If ordering less than 24 hats, there is a $30.00 special order charge.

To speed up the process, complete the customization on the site as you want it. Before adding it to the cart, download or screenshot the design and send it through the form below. Include the hat style, color, and total quantity you need.

Need to get your Department set up on our site? +

If your department is not already in the Fire Department Collections Directory, use the dedicated Add Your Fire Department page to request a new setup.

Please send the department name, finished artwork you are authorized to use, and the products your department is interested in. Little River Customs is not a graphic design service and does not create a new department logo from scratch.

Go to Add Your Fire Department