Wholesale Programs FAQ

What is the minimum wholesale hat order? +

The wholesale custom hat program starts at 48 hats. Those hats can be split into approved identical increments of 12 by design, hat style, and patch setup. See the Wholesale page for the current requirements.

Can I use my own logo or artwork? +

Yes. For custom hat programs, provide finished artwork you are authorized to use and follow the artwork requirements listed on the specific service page.

How long do business orders or fulfillment take? +

Timing depends on the program, order size, product, and decoration. Use the current estimates shown on the relevant service or product page and the details confirmed for your order. Production and fulfillment timelines are estimates unless specifically stated otherwise.

Which option should I use if I need undecorated hats? +

Use the Bulk Blank Richardson Hats page for business orders that need blank hats for your own decoration or use.

Will I receive a proof or mockup before production? +

Proofing depends on the product and program. The website customizer serves as the visual proof for many custom products, while some manual custom requests may use a separate proof process. Check the specific service or product page for the current proofing details.